CLIENT TESTIMONIALS

TRUSTWORTHY REVIEWS

always with your best interest in mind

From the moment we met Sandy, we felt she would take a lot of the stress out of selling our home - and we were right! Sandy always made us a priority and always responsed to our questions and concerns no matter what time of day it was.

Her style is straightforward and kind. Her tactics are strategic yet flexible. But most importantly, her heart is always with your best interest in mind.

Sandy gave us her best advice while working with our needs. When the market changed, she responded swiftly and put together a new plan of action, and through it all, kept in mind that we have 3 small children to contend with. It was obvious we were on the same team!

- Irene & Dave

we highly recommend them

The Smalbone team has handled The sale of three homes for us and with one purchase over the last 7 years. Their top-notch service and knowledge of the market Resulted in us achieving the best possible results. Sandy and her team have been a pleasure to work with and we highly recommend them for any of your real estate needs.

-  Paul & Donna Fritz

We would highly recommend her

We listed our home with Sandy because of all the sales she had in our neighbourhood. We were not disappointed. Sandy sold our home for a great price in less then a month and counselled us regarding offers. She marketed our house very effectively and made sure agents in other real estate boards were well informed. We were very comfortable knowing she took care of any and all issues that arose as we were out of the country. The sale process was quick and effective! We felt like she was really working for us. 

We would highly recommend her (and have) to any and all of our friends who are thinking of selling!!

- Ena and Jason

excellent, straight talking, no nonsense agent

Sandy Smallbone is an excellent, straight talking, no nonsense agent that well represented our family on both buy and sell side transactions in the past nine months. Sandy is a wealth of knowledge on both the north and south Burlington market, and she provides an unbiased and realistic assessment of price to value across the geographic sub-segments in Burlington. Sandy is highly personable, and most importantly, she is a voice of calm during the often stressful negotiation phase of any transaction. 

Sandy successfully helped negotiate the price and closing terms on our lakefront property purchase last year, and her professionalism and always "on call" approach as our buyer agent, left no doubt in our minds that she would be the best agent to sell our Millcroft home. She worked through several pricing and timing strategies with us, and her thorough market understanding and analysis of competitive Millcroft properties, resulted in us not only selling our home for more than List Price, but we sold in just 3 days, whereas other comparable homes were still on the market. 

We would highly recommend Sandy for your trusted real estate partner. 

- Gary & Karen

We were wowed!

What originally drew us to Sandy was her reputation as one of the top luxury realtors in Burlington—and working together, we learned that it is well-earned. From our first meeting, it was clear to us that Sandy has a lot of passion and enthusiasm for her job, and that she works hard for her clients. Her response time to enquiries is incredible, no matter the time of day, and her accessibility always left us feeling reassured any time we had questions or concerns. Selling during the pandemic was a unique experience, and one element that Sandy implemented into our home selling strategy was an exceptional "iGuide" virtual tour. We were wowed! Thank you, Sandy, for helping us sell our home! 

- Meliss and Josh

job well done!!

Working with Sandy on both our buy and sell transactions were equally excellent experiences. She was extremely knowledgeable, knew the current marketplace and was able to price our home to sell - obtaining record break results for our Millcorft neighbourhood. She promptly returned our calls and patiently stepped us through the entire process. Her personable nature alleviated the stress and made it easy to trust her. Thank you Sandy ... job well done!!

- Chris and Lisa

Thank you to your entire team!

It has been an absolute pleasure working with Sandy and her team. The house selling process was seamless, offered excellent marketing and staging advice, and resulted in a rapid sale. Sandy's approach was well researched, offering elegant and effective marketing as well as an extensive network of potential buyers. Having bought and sold in Burlington several times, this was by far the most superior and enjoyable experience for our family. Sandy is truly hands on, an excellent communicator and negotiator. She is honest, authentic and brings an infectious high energy to both selling and buying. 

With regards to purchasing a new home, Sandy's experienced design and architectural eye proved invaluable. With her help, we were able to find a unique country property which has exceeded our expectations. Her connections to trades. contractors and designers have been very helpful. All in all, Sandy and her team have provided an exceptional experience from start to finish - one which sets her apart from the competition. We will be referring her to our friends and family in the future! 

Thank you to your entire team!

- Agnes and Rick

taking care of the details

Thanks to Sandy, we found our dream home! Sandy stood by us, taking care of the details so we could enjoy the journey. 

- Julie and Brad

very helpful through the process

Sandy Smallbone's passion, market expertise, and tact set her apart from any agent my wife and I have ever worked with. 

We recently bought and sold with Sandy in Aldershot and her in depth knowledge of the area and being able to think outside of the box allowed us to sell a very unique property at a fantastic price. Her positive can-do attitude and consistent communication was very helpful through the process of both buying and selling. 

We would like to thank Sandy for helping guide us on our latest real estate journey and we look forward to working with her and her team again in the future! 

- Casdin and Lindsay Aldershot

smooth and stress free process

My husband and I had our home listed for several months with limited to no activity and no offers. We were becoming very frustrated and discouraged until we contacted Sandy. 

Sandy immediately put us at ease and with her professionalism, empathy and kindness. She was consistently good to her word in keeping us apprised on all marketing strategies, market activity, exposure to our home via open houses and feedback from realtors and potential buyers. She promptly returned our phone calls and emails. 

Sandy's honesty, aggressive marketing strategies and professionalism sold our executive townhome within the time frame we requested. 

We will always be grateful to Sandy and her entire team at Royal LePage for making our selling experience a smooth and stress free process. 

- Cathy and Jim

enthusiastic and caring about her clients

Sandy is an amazing individual and realtor. She is enthusiastic and caring about her clients. She always responded to questions and emails promptly. And when we had questions or concerns, Sandy made sure to resolve them as she always wanted a great experience for us. 

What prompted us to work with Sandy was her reputation as a seasoned and extremely skilled agent. That proved to be true. She loves her job and knows how to sell a house. Her reputation and enthusiasm draws people to her and she creates the momentum for a quick and efficient sale. Sandy said our house would be sold within two weeks, and sure enough, it was sold immediately. We would highly recommend calling Sandy when it is time to sell or buy a home! 

- Jane

I've never seen anyone so motivated and passionate

Rarely does someone make an impression to motivate me to actually sit down to write about it. Sandy Smallbone has made such an impression! We have bought and sold three homes with Sandy over the past two years and the service and personal attention we received was nothing short of exceptional and unexpected from a Realtor! Her knowledge of the local market, key contacts in the community, energy and motivation has paid off each time. Not only has she succeeded in selling our homes in record time (one in just an hour) but she has also ensured we received above market value. 

Sandy is remarkable in that she is able to cover all the bases, all the time and make it look easy. Her professionalism, efficiency and commitment to what she does is amazing! I've never seen anyone so motivated and passionate for what they do. Her gift is something that you can't learn.... it just comes naturally. 

Sandy Smallbone is the only realtor that we will be on our speed dial.....period!! 

- Jenn

You will always be the first person I recommend

Its very often we hear of people complaining and criticizing others professionalism and services. It is seldom that we hear or give praise to those who deserve it. 

I sincerely want to thank Sandy Smallbone for all her efforts and professionalism in selling my house for me on Northshore blvd , Burlington. 

I have known Sandy for approx. 30 years and she has always conducted herself in the most honest and reputable way. 

I had the house listed for sale for almost a year prior to Sandy listing my house. One can only imagine how frustrating this can be. 

I decided to give Sandy the listing and within weeks she had a very acceptable offer on the table and she sold my house. 

Not only did she come true her word, but I was out of the country and she managed the whole process for me with sincere trust on my behalf. 

Sandy is not only a true professional but delivers upon her word. 

Thank you Sandy. You will always be the first person I recommend for any real estate transaction. 

- Steve Lewis

I recommend her highly

I just sold my townhouse in Burlington with Sandy. It was amazing the house sold in one week. She took care of everything for us. Her knowledge is immense and she is fully versed in all aspects of selling and buying homes. Sandy kept in touch with us the entire time. I recommend her highly everything was taken care of without any problems. 

- Carol

both professional and personable

I recently had the pleasure of working with Sandy Smallbone in the sale of my townhome. Sandy was enthusiastic, reassuring and proactive. She made the whole experience stress-free by handling all the necessary promotion and paperwork in an efficient manner. I simply put everything into her experienced hands and my property sold within two days. 

I cannot recommend Sandy highly enough. She is both professional and personable and a joy to work with. 

- Val

her team is worth every penny

Sandy Smallbone has helped my family purchase two homes now. First in 2007 Sandy helped my fiancé and I find our perfect starter home. We were new to the market and anxious to find the right home. Sandy was an absolute dream. Patient but persistent. Determined to make sure we were comfortable and prepared to present the right offer. Two kids and seven years later, it was without hesitation that we contacted Sandy again when we were ready to find our dream home. Expectations were high, bigger home, better school district, close to the core - the list went on! Once again Sandy delivered. Our house sold quickly and without complication; before we knew it we were settled. Sandy is a true professional and will always meet your needs, whether you are looking to buy your first home or your last. We will always be grateful, her team is worth every penny. 

- Robert

enjoyable and stress free

It was a pleasure working with Sandy and I highly recommend her services to anyone in need of a realtor. From the outset Sandy was the consummate professional and concerned about meeting our needs, expectations and bottom line. She easily explained the processes involved in the sale of our home and was always available to answer any questions. Her marketing plan and collateral presentation of our home was fabulous. It sold quickly thanks to all of this and her negotiating strength. Her warmth, kindness and sense of humour made the entire process most enjoyable and stress free. 

- Catherine

Sandy made us feel completely comfortable

Thanks you for making it so easy! 

We used Sandy Smallbone for the sale of our house and she was great. This was the first house sale for my wife and I, and with our inexperience in this, we were very weary of what we would have to endure. Sandy made us feel completely comfortable and confident with her advice. We fully relied on her and were confident there would be no issues with our sale after seeing the professional nature in which Sandy and her team operates. We would, without hesitation, recommend her to any of our friends or family looking for a highly competent adviser. 

- Dave and Melissa

She is persistent and determined you get you a sale

What can I say about Sandy? Do you want to sell your home, Sandy is one to do it! She is very professional knows her stuff the market and the trends. She is persistent and determined you get you a sale. She sold our house at a good price with no hiccups. We went on to purchase a new home and the purchase was made in less than 24 hours. Her Photo adorns the neighbourhoods for one reason alone. She is good and she delivers. 

- Walter

You really are an excellent agent

Fantastic ! Thank-you for making it so painless. 

I have to tell you something my youngest, Robin, said the other day. She said ... Mom, I see lots of for sale signs when we drive around and I've noticed lots of Sandy Smallbone signs but they are different because they always say sold on them! You really are an excellent agent. I am glad we stumbled on to you. 

Thanks again! 

- Heather

highly recommend her

We used Sandy Smallbone for both the sale of our last house and the purchase of our new home. In both instances she was fantastic - honest, forthcoming, and enthusiastic. We would use her again, without hesitation, and highly recommend her whenever we're asked for the name of an outstanding agent. 

- Julia

This exceeded my expectations

Dear Sandy & Ala, 

It is with great heartfelt gratitude that I compose this letter to you both. 

The last three years of my life presented me with a great wave of change and uncertainty. 

A long term marriage sadly ended. I endured several moves, career changes and the worry of my dear sick elderly parents. There were moments when I felt that the stress and grief of all these life transitions were far too much to handle. 

I began to think about purchasing a home... somewhere to call mine and start my life over. You both were God sends... because you helped me in the process of starting over again, made me feel empowered by your words, love and genuine respect for me as an individual. 

Having chosen you ladies based on an exceptional reputation as a starting point was an excellent decision. What I did not know is that not only are you top performers in the Real Estate sector... but you have the biggest hearts and work ethics... This exceeded my expectations. 

From the beginning of my home search and right up until the end on closing day, both you ladies cared for me ensuring that all of my personal needs were addressed. Every step of the way Sandy and Ala were there... and I mean every step of the way...it was so different... I was not used to this type of treatment from Real Estate agents. It truly was very touching when I reflect back on all that you did for me. 

I want to share with anyone reading this testimonial that this is not merely an embellished experience...it's the truth. 

If you are seeking an agent that not only gets the job done with flying colors Sandy Smallbone is your gal and here's the best part she never loses sight of the person. This is not just a sale; it's her true purpose to honestly help others. A true rare Gem... That's Sandy Smallbone and Ala Gowans. 

Thank you Ladies... thank you from my heart.

- Victoria

just a delightful, positive person

It is without hesitation that we recommend Sandy Smallbone. No real estate agent has ever worked harder for us---and we've worked with quite a few. She is extremely knowledgeable about the market and we truly feel she had our best interests at heart when selling our home. She is also sensitive to the fact that real estate can be a very emotional and stressful experience for her clients and she was thoughtful and responsive to our needs and concerns from beginning end. On top of it all, she's just a delightful, positive person who is a pleasure to be around. 

- Sarah and Don

master of making things happen

It is with great pleasure that I offer this letter of commendation for real estate services provided recently to us by Sandy Smallbone. 

Our lovely, historic Burlington home had been listed for six months in the fall of 2010. After a short period off the market, Sandy was one of several agents invited to present a new marketing and sales plan for a late spring 2011 list date. Sandy's genuine enthusiasm for her craft shone through and her tenacity to get the job done was evident from the start. Her approachable, sensibility to the business resonated with us and we felt confident in capable hands. 

Sandy put together an aggressive marketing plan and positioned our home in leading magazines, newspapers and on the web. She made innovative efforts such as sending advertisement to the U.K. and cross marketing. She respected our wishes to not have an open house in the beginning and then gladly accepted to host a public opening with extra staff as we requested when we changed our mind. Sandy was responsive to our needs yet directive when we needed her to be and always acted in our best interest. 

Sandy has a friendly, motivating personality which was an asset in working with other agents and prospective buyers. Everyone is encouraged after a meeting with Sandy and in her business, being the eternal optimist can have far reaching benefits. 

The biggest complement we can give Sandy is that she is a master of making things happen. Our eventual deal was not an easy one and it took Sandy to bring a number of parties together. Sandy was instrumental in fulfilling the real estate needs for three families; not a small feat! Sandy would, without a doubt, be our first choice to represent our sales and marketing needs in the future. We will also recommend highly to others and we would be happy to speak with those, considering her services, who would like a personal testimonial. Burloak Real Estate Services should be very proud to have Sandy as part of its brokerage. 

We extend our personal thanks to Sandy and her team for taking good care of us. 

- Melissa

You made selling my house a pleasurable experience

I want to thank you for all the effort you and your team put into making my house selling, less traumatic and even, really a hoot, I enjoyed being shown how the pros work, and want to thank you for making it an enjoyable experience and seeing me through the rough times, I still laugh remembering some of the funny things, remember Sandy the hunt for the right lock box., and the phone call after an open house. You made selling my house a pleasurable experience and for that I am truly grateful. 

- Lynn

i am left speechless!!!

I can't even begin to describe how lucky I am to have second mom like you. I would not have been able to make this happen with out you, you have been absolutely amazing/ on point with everything. Â you have made such a quick transition of a life style so easy and comforting, any one would be so lucky to have you in there lives like me. Really i am left speechless!!!!!!!!!! I have no words to describe what i am feeling other then love, gratefulness and utter excitement. 

- Cody

kept our interests in mind

Sandy had a real feel for the local market, she priced our home right, kept our interests in mind and worked hard to sell our house within a month 

- Guy

Thanks Sandy

As first time home buyers, Sandy was great at helping us find the right house to suit our needs and budget. Once she found us the house of our dreams, Sandy was able to negotiate to get us everything we were asking for and more! Thanks Sandy for making our buying experience an enjoyable one!!! 

- Stephen and Rachel

We would use her again, without hesitation

We used Sandy Smallbone for both the sale of our last house and the purchase of our new home. In both instances she was fantastic - honest, forthcoming, and enthusiastic. We would use her again, without hesitation, and highly recommend her whenever we're asked for the name of an outstanding agent. 

- Julia

She's with you 100%

Sandy is dedicated to her work-she is prompt and always ready to go. Shes a firecracker! She doesn't just sell the house she gives support and advice in buying a home. She's with you 100% and comes very highly recommened. 

- Emily

We will gladly recommend Sandy

Sandy is an amazing agent! She is enthusiastic, professional and keeps her word. Not only did Sandy give us some fantastic tips to maximize the sale of our property she told us she would have it sold in a week! Sandy promptly turned around and had our home sold in 12 hours! We had expected a long and drawn out fight to sell our home as many other Realtor's had had their signs up for other units for months with no sale. Sandy was a miracle worker! We will gladly recommend Sandy to all of our family and friends! Thank you so much Sandy! 

- Aaron and Nicole

Hire more Sandys!

It was really a pleasure to deal with Sandy and Royal LePage. Hopefully we we will all continue. How can we serve you better? Hire more Sandys! 

- Nader

friendly and professional service

I was very pleased with Sandy Smallbone, overall it was a great experience. What impressed me was the friendly and professional service and the fast sale of our home! 

- Brandon

You are very good at what you

Thank you for all that you did for us this morning - a productive time indeed! You have clarified significantly for us what and where it is that we are looking for. We will be writing a detailed summation of Next Steps. You are very good at what you do and we are delighted to be on Team Sandy. (it was a pleasure too to meet your daughter.) 

- Keith

Sandy was bold and assertive but also principled and fair.

When my wife and I made the decision buy in Burlington, we initially chose to work with an agent with whom we had an existing relationship. He had successfully represented us in multiple transactions in the Peel region. However, after a full year of being on the market and being unsuccessful at finding a home that both met our personal and budgetary requirements, it became evident that the working relationship could not continue. We had failed to recognize the housing market in Burlington is challenging. It is a unique and dynamic environment and requires expertise to be able to identify the best opportunities. 

We chose to work with Sandy based on the recommendation of some good friends. It was unquestionably the right choice. Sandy opened our eyes to opportunities that we did not know existed and was able to find us a home that met our needs in a matter of weeks. When it came to negotiations of the purchase Sandy was bold and assertive but also principled and fair. When it appeared that the deal may fall apart, She was able to find an equitable solution for everyone involved. 

That said, Sandy is much more than a talented real estate agent. She took the time to get to know my wife and I on a personal level and took an interest in us beyond our working relationship. I would encourage anyone looking for a real estate agent in the Burlington area to work with Sandy. I can assure you that you will extremely happy with the decision. 

- Andrew

We appreciate your thoughtfulness and personal touch

Thank you for your generousity to give us your furniture for our new home. We appreciate your thoughtfulness and personal touch. 

- Tammy and Alan

follows through and gets the deal you're looking for

She's aggressive when she has to be, follows through and gets the deal you're looking for. It's a relationship-building thing more than a one-time incident. 

- Mitchell

She really understands

Sandy helped me through the entire duration of the process. She really understands what uniqueness the core offers. It's a lifestyle she identified with and put me exactly where I needed to be. The process wasn't about the sale, it was about her helping find something for me and my family. 

- Carrie

She was really personable

She was really personable. She got an idea of what I needed, but just by getting to know me she also went beyond what I told her and realized what I actually needed. Sandy says when you walk in the door you can tell if it takes that person, and it really did take us. 

- Yiin

she never gives up

Sandy has been a life-saver; she's been so incredible to work with. She's a joy to be around. It's been a painless process doing real estate transactions with her. The thing that I like most about Sandy is she never gives up. She's always there no matter what happens. 

- Kelly

Sandy works tirelessly to get your home sold

We would like to thank Sandy Smallbone and her team for tirelessly working to sell our principal residence that we have proudly called our home for more than 30 years.   It is rare that you find the combination of knowledge, expertise, and enthusiasm that Sandy and her team provided to us on our journey.  Their commitment to excellence as our representatives and their welcoming character did not waver as we navigated a very difficult market. We extend our sincerest gratitude to Sandy and her team as we close the door on this chapter in our lives and open the door to the next chapter. 

-David & Nora

Why choose someone else when you’ve worked with the best?

Sandy is not the first real estate agent we’ve used in the Burlington area but if we weren’t heading back home to British Columbia she would be the last. Why choose someone else when you’ve worked with the best? She has a great attitude. If things ever get messy, Sandy cuts through the fog, focuses on what’s important, and gets the job done. But where Sandy shines brightest is when things get tough. Time for negotiations? She’s the agent you want on your side. When your home hits the market, Sandy hits the phone, calling her vast database of clients and agents to give your home mass exposure. Need help getting your house ready for viewing? She knows the best experts to get your place into tip top shape. And if any issues arise, she fights tooth and nail to put problems to bed. She was instrumental in helping us sell our home in a quick fashion at top dollar. I’ve done this numerous times and she’s simply brilliant. I’m so happy we chose her. She’s the best.

-Johnathan & Debbie

work with us

A real estate transaction is really about managing people, their desires and their finances. It is an intricate and consequential negotiation. Sandy knows that it is not only important to secure the most able buyer, but also the one that is most likely to close the deal when so much is at stake.


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